- The university agrees to give the Agent the authority to introduce and recommend individual students to the university in accordance with the admission standards and policies of the University, and/or any other guidelines agreed by both parties.
- The university shall make all reasonable efforts to provide the Agent with complete and updated information on the University with regard to the academic programs, course structure, fee schedules, admissions policies and other important aspects so as to assist in the proper counselling of prospective students.
- At its own expense, the university shall provide the Agent with an adequate supply of promotional material, information leaflets, application forms and other useful promotional materials necessary for the Agent to carry out the duties and obligations contained within the agent contract.
- The university shall answer any inquiries and send all correspondence and related documents to the Agent promptly upon the Agent’s request by means of the most efficient method reasonably practicable.
- The university shall issue all of the necessary documents to the Agent for student passport procedures and visa application before receiving fees remitted from the Agent.
- Payments will be made only upon receipt of invoice submitted by the Agent, which must include the Student’s name, student ID number (or date of birth), the courses of study selected by the student and the student’s enrolment date.
- The agent shall not receive any applicable commission until:
- The university has received all required fees
- Any applicable time period for a refund of all or part of the fees has expired. Any exception to this payment schedule will not be valid unless expressly consented to in writing by both parties.
- The university will not pay a commission to the Agent if
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a) The Agent fails to indicate on the Application Form that he or she referred the student, b) If the student transfers out of the university, c)
If the student withdraws from their course of study within the official refund period.
- If the student has already submitted an application form to the university.
- The University will advise the Agent that ethical performance by the Agent is of paramount importance.
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