Q: Do I need to take a placement test to take the museum classes?
A: No placement test is required for the museum classes.
Q: I registered for a museum class, but how will I know where the meet the teacher and the other students?
A: On Friday before the museum class, you will receive an email with instructions on how to get to the museum and where to meet your teacher and the other students.
Q: I need proof that I took the museum classes and earned continuing education units. How will I get this proof to send to my au pair agency?
A: When you take your first museum class, the teacher will give you an attendance sheet. You bring this sheet to each museum class and your teacher will sign it. When you have taken all the classes that you want, you hand in the attendance sheet to the teacher and we will issue a certificate of completion to you with the CEUs that you have earned. With each museum class you take you earn 0.5 CEUs.
Q: I looked on the website and I don’t see any museum visits for next month. Will you have more museum classes?
A: Yes, we have museum classes every Saturday year round, with the exception of major holidays such as New Year’s or July 4. There are too many classes to list them all at the same time, so we post 8-10 classes at a time on the website.
Q: What time are the museum classes?
A: Most of the museum classes are from 10:30 a.m. to 3:30 p.m. However, museum classes at the American Art Museum and the National Portrait Gallery are from 11:30 a.m. to 4:30 p.m. because these museums open later.
Q: How long will it take for me to receive my certificate?
A: We ask that you allow two weeks for us to issue the certificate. We will scan and email it to you.
Q: I only need 0.5 CEUs to complete my educational requirement. Is it okay if I only take one class?
A: The museum program is very flexible, and you can take as many or as few classes as you like. You can also choose the classes that you want to take, so you don’t need to take class every week.
Q: I took another non-intensive class at VIU, for example an evening non-intensive course. Do I need to pay the $20 administrative fee if I want to take the museum class?
A: No, since you are a returning student you will not have to pay the $20 again.
Q: I previously took another course at VIU, but NOT in the non-intensive class. Do I need to pay the $20 administrative fee if I want to take a non-intensive class?
A: Yes, since you have NOT taken a non-intensive course before, you will have to pay the $20 again.
Q: I signed up and paid online for a museum class, but now I am unable to attend. What can I do?
A: There are no refunds for museum classes; however, if you contact us before the registration deadline, we can switch your class to another one. Please email firstname.lastname@example.org by 3:00 pm on Thursday before the Saturday class. We are unable to switch a class after the deadline has passed.
Q: What is the deadline to register for museum classes?
A: The deadline to register is 11:59 p.m. on the Thursday before the class. You must also complete the payment by this deadline in order to be registered for the class. We are unable to take late registrations.
Q: I am not an au pair. May I take a museum class?
A: We recommend these classes for au pairs, but they are not restricted to au pairs. The classes are different from other language classes since there is no formal instruction. If you would like to take an ESL class we suggest that you take one of our evening ESL classes.
Q: Who should I contact if I have questions?
A: You may email email@example.com if you have questions. Office hours are Monday-Friday 7 AM to 4 PM.